Terms & Conditions

Effective Date: [December 11, 2023]

1. Acceptance of Terms

By accessing or using the mobile application (“App”) and related services provided by A Heart 2 Help, LLC (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the App.

2. Use of the App

2.1 Eligibility:
You must be at least 16 years of age to use our App. By using the App, you represent and warrant that you meet this age requirement.

2.2 Account Registration:
To access certain features of the App, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during the registration process and to update such information to keep it current.

2.3 User-Generated Content:
Users of the App may submit requests for assistance and other user-generated content. By submitting content to the App, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, display, and distribute your content in connection with the App.

2.3 Prohibited Activities:
You agree not to:

• Use the App for any unlawful or fraudulent purpose.
• Access, tamper with, or use non-public areas of the App.
• Impersonate or misrepresent your affiliation with any person or entity.
• Attempt to gain unauthorized access to the App, user accounts, or computer systems.
• Interfere with the operation of the App or the use of the App by others.

3. Identity Verification

To use certain features of the App, we require identity verification using a third-party API called WithPersona.com. Please refer to WithPersona.com’s privacy policy for details on their data handling practices.

4. Payments

Payments for services offered through the App are processed through Stripe. By making payments through the App, you agree to Stripe’s terms and conditions and privacy policy.

5. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and handling practices.

6. Intellectual Property

All content and materials available on the App, including but not limited to text, graphics, logos, images, and software, are the property of A Heart 2 Help, LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Changes to Terms

We reserve the right to modify or revise these Terms at any time. Any changes will be effective immediately upon posting on the App. Your continued use of the App following the posting of changes constitutes your acceptance of those changes.

8. Termination

We may, in our sole discretion, terminate or suspend your account and access to the App for any reason, including violation of these Terms.

9. Contact Us

 If you have any questions or concerns about these Terms and Conditions, please contact us at:
A Heart 2 Help, LLC
Email: Bcoleman@aheart2help.com

10. Governing Law

These Terms and your use of the App are governed by the laws of the state of California, United States.